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Helped the purchase of our property go as smoothly as it could have
Ankur was amazing to deal with. Never hesitated to answer any of my questions even when he was overseas. Helped the purchase of our property go as smoothly as it possibly could have.
I must say that I am very impressed with the service provided to me by PSP Property Group
I must say that I am very impressed with the service provided to me by PSP Property Group. They don’t just sell you anything to make a sale but they make sure that you get exactly what you are looking for. And a special applaud goes out to the whole PSP Team as they will literally bend over backwards and they will go out of their way to get the job done even after work hours. They really put customers first. I salute this kind of work ethics. Good on you guys, keep up the good work.
Looking forward to meeting you again and working with the PSP PROPERTY GROUP in future!
I wanted to send you a personal note of thanks to let you know how pleased I am with the manner in which you conducted the negotiations on behalf of the WELSH GROUP’S recent purchase of the Rockbank property. You impressed me greatly with your professionalism and your ability to facilitate such high level negotiations under difficult circumstances. I look forward to meeting you again and working with the PSP PROPERTY GROUP in future!
Your Higher Level of Service
- Our professional leasing and planning property management teams work diligently to source the ideal tenants for your property
- Genuine dedicated care, focused on your investment, ensuring regular rent reviews and routine inspections are periodically conducted
- Consistently low occupancy rates providing peace-of-mind investment security
- PSP Property designated teams will manage all of your property maintenance, invoices and direct deposits to our investor accounts
- Our professional property managers are highly skilled and knowledgeable in tenancy legislation, caring for your investment and representing your interests is our prime focus
- Regular communication to provide transparency and keeping you up to date with property market
- Regular communication providing absolute transparency and keeping you up to date with property rental and market nuances
Tenancy Forms & Guidelines
Rental Payments & Bond
It is your legal responsibility to pay your rent, to the Landlord in advance. Please ensure that your payments reach us on or before the due date.
PSP Property Management will not physically collect your rent. Rent must be paid by the method stated on your tenancy agreement. If you have any problems with your rent payments please notify your Property Manager at the earliest possible time. If you fall into arrears, we will be obligated to follow the procedures outlined in the Residential Tenancies Act to collect the rent on behalf of the landlord.
The rental bond is requested as financial protection should there be a breach in the tenancy agreement. Your rental bond will be lodged with the Residential Tenancy Bond Authority. The bond is held as security against any property damage, undue wear and tear or in the event there is money owing at the end of tenancy. Once it is established that all conditions of the tenancy have been met, the bond will be refunded promptly. The amount of bond payable is specified in the tenancy agreement.
Occupancy
Only the people (and the number of people) included on your tenancy agreement are permitted to reside at the property on a permanent basis. Should a tenant wish to move in or out you are required to notify us in writing immediately. Please note, a new tenant will need to be approved through the application process prior to moving in
Pre-inspection and Routine Inspections
A property condition report is used to determine the condition of the property at the commencement of your tenancy. It also ensures that you are not held responsible for damage at the expiry of your tenancy which may have been there prior to your occupation. You are required to make comment and additional notes, sign and return the document to our office. The document will be filed with your Tenancy Agreement and used as evidence of the property condition at the commencement of the tenancy.
Routine Inspections will be made at regular intervals. The primary role of these inspections is to advise the owner of the condition and care of their property and what, if any, maintenance is required. This is an opportunity for you to point out any maintenance required at the property. Photos may be taken by the Property Manager during the inspection.
Ending the Tenancy
Contact your Property Manager to discuss your legal requirements with regards to ending your tenancy as written notice periods will be required. The amount of notice required varies from State to State. Once the Property Manager has received/issued your ‘Notice of Intention to Leave/Notice to Leave’, they will contact you and advise requirements for handing over vacant possession. Once vacant possession is established (that is, all keys have been returned) a bond/final inspection can be completed.
Please note: a Property Manager cannot complete a bond/final Inspection until vacant possession has been established and rent may be payable until all keys are returned. The bond will only be returned once it has been established that all rent is paid as required, the property has been returned in its original condition as per the entry condition report (excluding fair wear and tear) and all applicable invoices have been paid. Some offices may complete a pre-final inspection, however this is not a requirement in all States.
Breaking the Lease
Your tenancy agreement is a legally binding contract and as such process needs to be followed to break any tenancy agreement. In the first instance, please contact your Property Manager to inform them of your intention. They will forward you a ‘break lease form’ and details of your obligations. Please note, the office cannot begin to advertise your property for rent until the ‘break lease’ form has been executed and returned. In accordance with the relevant Residential Tenancy Act, you will be required to pay all costs incurred as outlined in your break lease form.
Your obligations are as follows:
- You are required to pay rent and maintain the condition of the property including gardens until such time as a suitable replacement tenant is located, approved and in the property.
- Standard tenant selection procedures apply to all applicants.
- You will be responsible for a break of lease fee and a portion of advertising costs in accordance with the Residential Tenancy Tribunal Guidelines.
Renting a home: a guide for tenants
This is a guide to help understanding your Rights and Responsibilities, Renting a home: A guide for tenants is the summary approved by the Director of Consumer Affairs Victoria of the rights and duties of a landlord and tenant under a tenancy agreement. Under section 66 of the Residential Tenancies Act 1997 (the Act) landlords and agents must give the tenant this guide on or before the day they move in.